GABRIEL NEE AMARTEY TELFER
EXPERIENCED SECURITY COORDINATOR
Self-motivated and results-oriented, Telfer relates well within the corporate and systems dynamics. His diverse work experience spans for about two decades working with various IT systems and applications. Knowledgeable in managing projects and excellent with communication, report writing, problem solving and interpersonal skills.
PROFESSIONAL WORK EXPERIENCE
Security Coordinator – IBM Ghana
G4S Ghana
August 2016 – Date
Assisting the Regional Security Manager to administer the Security needs of the Company
Assisting the Regional Security Manager with information needed for strategic decision making.
Assisting the Regional Security Manager in investigating security incidents.
Assisting the Regional Security Manager in inspecting new site for business needs. These include Hotels or accommodation for Expatriates, new office location, Storage facilities etc.
Assisting the Regional Security Manager and Human Resource Department in administering the HR functions including HR reconciliation to identify and grant access rights to the staff.
Monitoring of asserts and managing the relationship of with the asset’s storage Team.
Control Room Manager
G4S Ghana
Nov 2014 – Aug 2016
Assisted HR to recruit qualified Controllers to man the Control Room.
Provided feedback on Control Room and Field operations while implementing strategies from Management.
Exercised exceptional supervision in Managing the Operations in the Control which include Monitoring of Alarms, CCTV, Guards, and field Patrol Supervisor’s Operations
Assisted Management to establish a strong bond with Client by provide prompt feedback to both parties.
Identified faulty systems alarms systems and organized for Technical Team to meet with Client for prompt resolution of the faults.
Head Controller & Vehicle Tracking Supervisor
Xpert Security
2006 – 2014
Created client account and link to remote tracking device systems.
Programmed transmitters and supervised the installation of Security equipment including transmitters and vehicle tracking units
Scheduled routine maintenance of the installed security and tracking systems
Prepared and sent security and vehicle tracking reports to corporate clients periodically
Coordinated the operational activities of a Team of Controllers and Rapid Response Teams to monitor alarm signals and respond to emergency alarms when received in the Control Room.
Ensured the Local Area Network and the link for internet service was always up and running for the smooth operation on the 24 hours business.
Developed and implemented procedures to ensure the department’s staff needs were met. Coordinated activities with the HR department in the recruitment and development of staff. Ensured recruited staff were well oriented to complete their tasks.
Assistant Network Administrator
Expedite Solutions
2003 – 2006
Assisted the Network Administrator to ensure the Computers and Network Systems performed optimally
Assisted the Network Administrator to keep the internet connection to the business active 24hrs
Assisted Management by designing and printing promotional materials for the business.
EDUCATION & CREDENTIALS
University of Professional Studies, Accra – UPSA,
Bachelor of Business Administration
November 2014
Institute of Advanced Computer Education (North Kaneshie)
Higher Diploma in Management of Information Systems (IMIS – UK)
June 2010
Technical Exams Units Accra.
Diploma in Business Studies
November 2010
NCR Computer Science Institution (Kwame Nkrumah Avenue)
Diploma in Management Information Systems (IMIS- UK)
June 2002
Atlantic Computer Training Institute (C131/3 Farrar Avenue)
System Support Technician / Computer Service Technician
April 2000
TRAINING
Udemy Business – Online Learning
Cybersecurity and Data Privacy
October 2023
Udemy Business – Online Learning
Microsoft Power BI
March 2022
Udemy Business – Online Learning
Advanced DAX for Microsoft Powe BI
May 2022